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This article was published on March 17th, 2020
With the concerns surrounding the COVID-19 outbreak, we want to reassure our clients and customers that we very much remain open for business, however, we have made some important changes to the way we operate.
In view of the COVID-19 (Coronavirus) outbreak, we are monitoring the situation and following all appropriate UK Government guidelines to ensure the wellbeing of our employees, employee’s families, our clients and customers.
We are still very much open for business with a mix of agile, home working and office working however visits from the public are by appointment only.
To ensure our clients and the wider community have access to the legal assistance they need during this difficult time, all our departments are offering a free initial consultation and free initial advice via telephone.
We also have local solicitors who will do their best to get your documentation witnessed, completed and signed with you, whilst maintaining social distancing rules at all times.
The following measures are also in place:
We appreciate the concerns and will continue to do all that we can to support you during this challenging time.
This website privacy notice sets out how Thorneycroft Solicitors uses and protects any information that you give Thorneycroft Solicitors when you use this website.
Thorneycroft Solicitors is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Thorneycroft Solicitors may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/05/2018.
What we collect
We may collect the following information:
We will collect the information directly from you via completion of our enquiry form on the website.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We will also collect and process your personal data if you have consented to receiving marketing in respect of our services. You are able to unsubscribe or withdraw your consent at any time by emailing [email protected] or writing to ‘Marketing’ at Thorneycroft Solicitors, 9a Bridge Street Mills, Bridge Street, Macclesfield, Cheshire SK11 6QA.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
If you do not instruct us in relation to your legal matter, your personal details will be retained for a period of 12 months.
If we are instructed in relation to your legal matter, we will keep it in line with our data retention periods. Details of our retention period for your legal matter can be found within our Client Care Letter and/or Terms of Business, under the heading file retention.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
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