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This article was published on August 6th, 2014
‘How many times will hospital move my test?’ this is a question one woman is asking her local hospital, Blackpool Victoria, after the gynaecology department has cancelled and rebooked her appointment five times.
The woman in question has received results stating she has had an abnormal smear test result that needed further investigation. The gynaecology department have sent the woman six appointment letters – five of them, after an initial appointment letter, cancelling the previous appointment and rearranging to a later date.
Hospital chiefs apologised for the distressed caused to patients after their appointments were repeatedly cancelled and have put on extra clinics to tackle the backlog.
Blackpool Hospital spokesman said: “Blackpool Teaching Hospitals NHS Foundation Trust would like to apologise for the distress cancelled appointments has had on patients. The issue has been caused by rising demand for gynaecological services which has caused capacity issues – there have been no reductions to consultant staffing.”
“As an immediate measure we have put on extra evening consultant-led clinics to ensure we can deliver increased provision to meet the increased demand.”
“We are sincerely sorry for any undue worry these patients may have suffered, but would like to assure patients that the capacity issue is being resolved.”
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