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This article was published on May 14th, 2020
My insurer instructed Thorneycroft on my behalf after a car accident. Managed my expectations from the beginning. Fairly prompt responses most of the time to emails.
Their assessment of the likely outcome was accurate.
All staff I dealt with were polite and were not pushy at all. I was unsure whether to submit an injury claim at first because my injuries seemed light, and they gave me time to think. When it became apparent my injuries were more of an issue they gave a good assessment of the likely outcome that was not far under what the other side settled for.