Thorneycroft was assigned to support my claim via my companies insurance, so I didn’t instruct them myself. However, if I had to appoint a solicitor in such circumstances again then I gladly would.
I dealt with Kamila throughout the process, which she made very simple and clear laid out what I needed to do and by when.
Even when I queried something, Kamila swiftly dealt with the amendment on the paperwork. Would definitely recommend from a customer service aspect.