This article was published on April 12th, 2017
Last month, NHS England published the latest staff survey results and they revealed some interesting figures. According to Jayne Adamson, director of people and organisational effectiveness, : “The national staff survey gives us a useful indication of how staff feel working for the Trust, and what they see as important to them. That is why for 2016 we decided to move away from a sample survey and send one to all eligible staff.
“In total 6,299 surveys went out and we are delighted with the response rate of 41.4 per cent which is 1.5 per cent ahead of the average acute Trust.
Northern Lincolnshire and Goole NHS Foundation Trust had the highest % of staff claiming to have witnessed an error which could potentially have been dangerous to a patient in the month prior to completing the survey in 2016 – 28.6%. This was actually a drop from the previous year, 2015, which showed 29.7%. On a national level, in all NHS Acute trusts, 26.6% had seen an error, near miss or incident that could harm patients in the previous month, down from 26.7% in 2015.
The Northern Lincolnshire and Goole NHS Foundation Trust also had a high % of staff who claim to have witnessed errors/incidents, in the month prior to the survey that could have put staff at risk – up from 19.1% in 2015 with 17% nationally which was an increase from 16.8%.
Whilst these figures show a slight drop, worryingly, paramedics and health visitors feedback revealed an increase in seeing near misses, from the previous year.
It is clear that our NHS is currently struggling with the sheer numbers of patients needing help and not having enough staff or resources, sometimes, to do the job as well as they would like. Despite this, they do a wonderful job most of the time but, on occasion, things go wrong.
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