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Private Client – Wills & Probate Administration Assistant

We currently have a vacancy for an Administration Assistant to join our growing team on a permanent basis.

 

Thorneycroft Solicitors is one of the North West’s leading firms of solicitors, employing 150 people across all areas of the legal profession. Probably the largest employer in central Macclesfield, many of the team have been with the company for over 10 years, contributing towards an exceptional bank of knowledge, experience and expertise.

 

Job Description

  • Updating databases
  • Storage of documents
  • Copying, scanning, faxing and filing and other general administration work
  • To administer opening, closing, storage and retrieval of client files
  • To prepare mail and enclosures for despatch if required
  • Typing attendance notes
  • Marketing assistance
  • Audio typing in connection with LPAs
  • Managing the Certainty Will register
  • To make appointments, arrange meetings and to liaise with fee earners, clients, counsel
  • To provide support to secretaries as required
  • To undertake any specific training when required to do so and overall to have a responsibility towards self-development
  • To ensure the confidentiality of all the firm’s and clients’ documentation and information
  • Proof read your own work before giving to the file handlers

Person Specification

 

Essential Criteria

  • Previous legal experience is an advantage, but not essential
  • Computer literate
  • Excellent command of English spelling, punctuation and grammar (Grade C and above at GCSE or equivalent)
  • Excellent word processing and audio typing skills
  • Excellent customer service skills, including professional and friendly telephone manner

Desirable Criteria

  • Knowledge of the Proclaim case management system
  • Experience of digital dictation

Personal Qualities

  • Pleasant and personable, with a great telephone manner, you will use your skills to leave the client feeling like we have exceeded their expectations after every interaction you have with them
  • You will take pride in always looking for ways to go the extra mile for clients and resolve any issues in a thoughtful, professional and articulate manner, taking ownership for any arising actions
  • You will have a real desire to help people, a “can do” attitude and a willingness to get involved with all aspects of supporting this growing department
  • You will have a high attention to detail, strong typing skills, fantastic organisational skills and demonstrate a track record of being a team player
  • Excellent communication skills with an ability to work within the team
  • Ability to deliver under pressure

 

Salary

  • Meets national minimum wage

 

Hours

  • Monday to Friday 9.00am to 5.30pm with a lunch break of one hour each day

 

Benefits

 

  • 29 days inclusive of bank holidays annual leave (increases with length of service)
  • Birthday day off
  • Death in service benefit
  • Pension

 

To apply for this position please send a covering letter and CV to [email protected].