This article was published on March 3rd, 2016
I would like to take the opportunity in thanking you and your colleagues for your exemplary service and assistance.
It is not often that I experience such a high standard of service, but in this instance you should be congratulated in the professional, efficient and courteous approach in resolving what could have been a protracted affair.
I will pass on these sentiments to my insurance company direct, but in the meantime many thanks again for assisting me in this matter.
Very Best Regards
Mr HM Warren (Derby)