This article was published on September 12th, 2012
We are pleased to announce that we have recently been awarded accreditation to the internationally recognised “Business Management System” BSEN ISO 9001.
BSEN ISO 9001 is the worldwide standard for quality management within a business. It provides a systematic and common sense structure to internal processes and their continual improvement to ensure that the activities within the business are controlled, aiming to consistently achieve customer satisfaction by meeting their requirements and expectations.
These awards are recognition that the management systems we have built and are developing within Thorneycroft Solicitors, and the processes through which we care for our clients are to the very highest standards.
Rachel Stow, Managing Director stated:
“Achieving our ISO 9001 Accreditation reflects our quality-focussed mindset and commitment to excellence, which is evident amongst all staff at Thorneycroft Solicitors. This accreditation is testament to the professional approach we take across all of our activities, right through from office administration to client care.”