Unsolicited telephone calls misusing our name - We do not nuisance cold call -
Have a question? Call us on 0800 1979 345
This article was published on June 13th, 2014
The comments from Stuart Poyner, the leader of one of England’s biggest NHS Trusts were a breath of fresh air.
Instead of the usual barrage of abuse we sometimes read regarding lawyers destroying our NHS by bringing negligence claims, this seems to signal an acknowledgement that failures have happened and if so then everything possible should be done to try and correct the wrong and work towards not only healing the physical pain if possible but restoring the faith in the system.
His view that lessons are to be learned from incidents and that Trusts have a moral responsibility to deal with the legal process efficiently and not to drag out the process, which of course simply adds to the distress suffered is to be applauded.
We at Thorneycroft take great care to advise our clients so they are aware of what constitutes a negligence claim as opposed to issues of policy or care which should more properly be dealt with via the Trusts internal complaints systems.
On that basis when we pursue a matter, we expect to see a resolution. This new approach can only be a good thing for clients/patients, lawyers and the Health Service.
Let’s hope other Trusts follow suit.
This website privacy notice sets out how Thorneycroft Solicitors uses and protects any information that you give Thorneycroft Solicitors when you use this website.
Thorneycroft Solicitors is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Thorneycroft Solicitors may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/05/2018.
What we collect
We may collect the following information:
We will collect the information directly from you via completion of our enquiry form on the website.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We will also collect and process your personal data if you have consented to receiving marketing in respect of our services. You are able to unsubscribe or withdraw your consent at any time by emailing [email protected] or writing to ‘Marketing’ at Thorneycroft Solicitors, 9a Bridge Street Mills, Bridge Street, Macclesfield, Cheshire SK11 6QA.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
If you do not instruct us in relation to your legal matter, your personal details will be retained for a period of 12 months.
If we are instructed in relation to your legal matter, we will keep it in line with our data retention periods. Details of our retention period for your legal matter can be found within our Client Care Letter and/or Terms of Business, under the heading file retention.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.×