Unsolicited telephone calls misusing our name - We do not nuisance cold call -
Have a question? Call us on 0800 1979 345
This article was published on June 21st, 2017
A survey to assess patient experience in hospitals has revealed some concerning information with regards to the quality of the clinical care of some of our NHS hospitals.
Patients were asked about a number of different issues from their stay in hospital including how well doctors and nurses communicated with them about their diagnosis and care needs, hospital cleanliness both on the wards and communal areas, the quality of food and also how long their waiting times were for their procedure/treatment.
The information was collected by the Care Quality Commission (CQC) from the opinions of 80,000 people who had stayed overnight in hospital in July 2016. The information confirmed Medway faired the worst in terms of patient satisfaction but it was not alone in poor ratings. The bottom five NHS Trusts from the CQC survey which measured them below average were:
Its not all bad news as there were 12 NHS Trusts that ranked better than average by patients of their hospitals including the Royal Devon and Exeter NHS Foundation Trust which topped the table.
Medway Maritime Hospital has been plagued by bad press and poor CQC reports and was placed in special measures in 2013. The Trust claims to have made “significant improvement” to the quality if care since going in to special measures and has only recently come out of special measures in March this year. The most recent CQC inspection was in November 2016 and at that time the hospital still required improvement overall, but rated good for how caring and efficient it is.
Medway’s director of nursing, said: “We recognise that we need to continue to focus on improving our care and the experience of our patients and will be doing so over the coming months.”
It is clear that our NHS is currently struggling with the sheer numbers of patients needing help and not having enough staff or resources, sometimes, to do the job as well as they would like. Despite this, they do a wonderful job most of the time but, on occasion, things go wrong.
As with any clinical negligence compensation claim, it is vital to find a solicitor that has expertise in this complex area. Our team works with the country’s leading medical experts in this area of clinical negligence to ensure that we offer the very best legal advice.
If you or a loved one has been unfortunate enough to have experienced poor medical care from medical staff then contact us now at Thorneycroft Solicitors today for a free no-obligation assessment of your case on 0800 1979 345 or complete our online enquiry form.
Our medical negligence solicitors are dedicated to maximising the compensation for medical negligence available on a no win – no fee basis.
This website privacy notice sets out how Thorneycroft Solicitors uses and protects any information that you give Thorneycroft Solicitors when you use this website.
Thorneycroft Solicitors is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Thorneycroft Solicitors may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/05/2018.
What we collect
We may collect the following information:
We will collect the information directly from you via completion of our enquiry form on the website.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We will also collect and process your personal data if you have consented to receiving marketing in respect of our services. You are able to unsubscribe or withdraw your consent at any time by emailing [email protected] or writing to ‘Marketing’ at Thorneycroft Solicitors, 9a Bridge Street Mills, Bridge Street, Macclesfield, Cheshire SK11 6QA.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
If you do not instruct us in relation to your legal matter, your personal details will be retained for a period of 12 months.
If we are instructed in relation to your legal matter, we will keep it in line with our data retention periods. Details of our retention period for your legal matter can be found within our Client Care Letter and/or Terms of Business, under the heading file retention.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.×