North Cumbria NHS Trust stuck in special measures since 2013

The CQC has been doing the rounds again; inspecting struggling hospitals and looking for improvements to the quality of care.

The North Cumbria NHS Trust, which runs the Cumberland Infirmary and West Cumberland Hospital has been evaluated as still requiring improvement.

The Trust was placed in special measures back in July 2013 as a result of recording higher than average mortality rates.

Whilst the staff were found to demonstrate professionalism, expertise, compassion and caring for their patients, the Hospitals had not made sufficient improvements in staffing and administrative areas:

• Staff numbers were insufficient to provide appropriate, timely treatment and review of patients at all times including out of hours
• Patient flow needs improvement in both hospitals to ensure patients are placed in appropriate wards for their needs to reduce moving patients around unnecessarily
• Incident reporting needs improving

The Trust says that it is aware of its shortcomings and is making every effort to make the necessary improvements but this takes time.  It recognises the staffing concerns and claims that the geography of Cumbria means that patient flow is a difficult issue to tackle.

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