New NHS mediation service – a cause for concern?

The NHS Litigation Authority has announced a new mediation service to speed up the process of resolving compensation claims but legal professionals are warning of potential issues and feel it should be given a cautious welcome.

The new mediation service claims to offer a face to face discussion between the healthcare provider and the patient, supported by an independent accredited mediator. During the claims process the patient’s legal rights will remain intact and they can still proceed to court if need be however a word of warning though – Patients are often offered such a meeting as part of the PALS complaint process and often they find them intimidating and unproductive.

Patients who have already been through a particularly painful or traumatic time as a result of a botched medical procedure can feel very vulnerable and often guilty in raising issues against the NHS, who they may still have great respect for.

Here at Thorneycroft solicitors we believe it is always wise to have representation, if nothing else to reassure you that you are not alone. It is important to have an experienced specialist by your side every step of the way to ensure you get the right result and the appropriate level of compensation where applicable.

We at Thorneycroft’s pride ourselves in client care, taking the proceedings at a pace you feel comfortable with and making sure you feel that you have someone on your side.  Give us a call on freephone 0800 1979 345 and get free NHS negligence legal advice.

Thorneycroft Solicitors have acted on behalf of many clients across Macclesfield, Cheshire and Manchester. No matter how minor or major your NHS negligence claim, our goal is to offer a service that delivers results. If you believe you have suffered an injury due to NHS medical negligence then you could be entitled to a substantial compensation pay out.

Our solicitors offer a free initial interview in order to review your specific circumstances and assess the viability of your claim.