Unsolicited telephone calls misusing our name - We do not nuisance cold call -
Have a question? Call us on 0800 1979 345
This article was published on June 2nd, 2016
A woman has made an official complaint about her mothers care after the elderly woman was discharged from hospital with incontinence pads wrapped around both of her legs instead of dressings.
The grandmother had been in hospital for a broken pelvis after she suffered a fall and she developed cellulitus which is an infection of the deeper layers of the skin and the underlying tissue. The condition causes areas of skin to become swollen, red and painful and often need dressings to ease the pain and control further infection. It can, in severe cases, spread and cause fever and respiratory problems which is what happened in this patients case who has returned to hospital with complications from cellulitus.
Her family are angry because the Hospital Trust sent her home whilst she was clearly still in need of medical attention and also for using inappropriate dressings which were degrading and humiliating and also ineffectual as she developed further complications.
Her daughter said: “She came back from …..with all those incontinent pads around her legs.
“When she was discharged she should have been in a nursing home ….., where she is a resident, between 5pm and 5.30pm but she got there at 10.30pm and that is how they sent her, with those things on her legs.
“The nursing home rang me up at 10.40pm to tell me that my mum’s legs were in a mess. I went over and when I saw her I just cried.
“She is in agony with them now, she is in so much pain. ….. hospital are giving her pain relief but she is still suffering. The nursing home were absolutely brilliant. The nursing manager was absolutely appalled.
“My mum is in ……. hospital now and is not very well at all. She has breathing difficulties.
You deserve to be given good care and to be treated with dignity so if you have been unfortunate enough to have experienced a traumatic experience in hospital then contact us now at Thorneycroft Solicitors today for a free no-obligation assessment of your case on 0800 1979 345 or complete our online enquiry form.
Our medical negligence solicitors are dedicated to maximising the compensation for medical negligence available on a no win – no fee basis.
This website privacy notice sets out how Thorneycroft Solicitors uses and protects any information that you give Thorneycroft Solicitors when you use this website.
Thorneycroft Solicitors is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Thorneycroft Solicitors may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/05/2018.
What we collect
We may collect the following information:
We will collect the information directly from you via completion of our enquiry form on the website.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We will also collect and process your personal data if you have consented to receiving marketing in respect of our services. You are able to unsubscribe or withdraw your consent at any time by emailing [email protected] or writing to ‘Marketing’ at Thorneycroft Solicitors, 9a Bridge Street Mills, Bridge Street, Macclesfield, Cheshire SK11 6QA.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
If you do not instruct us in relation to your legal matter, your personal details will be retained for a period of 12 months.
If we are instructed in relation to your legal matter, we will keep it in line with our data retention periods. Details of our retention period for your legal matter can be found within our Client Care Letter and/or Terms of Business, under the heading file retention.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.×