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Dentist fails to meet Care Quality Commission standards of cleanliness and record-keeping

A Wirral dentist has failed to meet two basic standards of care with regards to patient welfare.

Whilst the quality of the dentistry provided to patients was found to be good, the dental practice was issued with two warnings by the CQC for poor maintenance of patient records and poor infection control processes.

The watchdog inspection, which was carried out over two days, was initiated after “information of concern” was received. Failings were found in areas of record keeping which included incomplete patient records which did not contain important clinical data necessary to make a comprehensive oral health assessment and are a requirement before treatment starts.

The report said,

“The lack of a robust records system placed patients at risk of not having their medical conditions and medication regimes appropriately risk assessed to ensure their treatment plan was safe and met their oral health needs.”

Infection control was the second area to be highlighted as it was found there were not sufficient systems in place to prevent contamination.

The report said:

“There were no systems to analyse incidents that had the potential to result in harm to patients, so there was no action taken to prevent re-occurrence.”

If you think you have received poor care from your dental practice either now or in the past then please contact our specialist solicitors for an informal chat to review your specific circumstances and assess the viability of your dental negligence compensation claim. After this, the majority of claims are dealt with on a no win – no fee basis.

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